Refund Policy:
Like most Internet Marketing Companies, SUEDE Social cannot issue you a refund for the services that we render. This includes website designs, Internet marketing services,Social Media Marketing Services, Instagram Automation, Direct Message Marketing, photography, social media, graphics work, print work, logo work, and content writing. We take a careful approach to helping you get the best Internet exposure possible. We guarantee use of the best SEO practices possible, using our techniques to help you grow your social presence,audience, followers and traffic. And if given a long-term opportunity, we do guarantee you’ll see higher rankings and traffic from all our efforts.
SUEDE does not have control over the policies, and practices, of third party companies/websites such as, but not limited to, Google, Google My Business, Yelp, Trip Advisor, Expedia, Travelocity, Orbitz, Booking.com, Bed and Breakfast.com, or similar sites/directories. SUEDE does not have control over third party social media companies and practices such as, but not limited to, Facebook, Twitter, Instagram, or similar businesses.
Client assumes all risk, responsibility for all client website(s) content, photos, social media content, and graphics. Client also assumes all risk, and responsibility, for content that is posted to any social media site, by SUEDE, on the client’s behalf. Visit our client privacy page for more information.
Monthly Marketing Plans Cancellation Policy
SUEDE Social clients on an ongoing monthly marketing plan may cancel their plan at any time with no penalty. This is a digital product and refunds are not given. SUEDE does not refund partial month payments. Cancellation only applies after the 30-day cancellation waiting period is over. Client will be charged for any work done during the 30 cancellation period.
Note: Clients who receive a new website design,social proof boosting or Instagram Digital Marketing or Automation of any kind as part of an ongoing monthly marketing plan, are not eligible to cancel their plan in the first 30 days. If the client cancels before the 30 day requirement, the total of all unpaid pending monthly charges will be owed.
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GOVERNING LAW, JURISDICTION, AND VENUE This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any legal action or proceeding arising under or relating to this Agreement must be brought exclusively in the Small Claims Division of the Superior Court of California, County of San Diego, or the appropriate state or federal court located in San Diego County, California. Both parties hereby consent to the exclusive personal jurisdiction and venue of these courts and waive any objections based on "forum non conveniens" or lack of personal jurisdiction.
RECOVERY OF LEGAL FEES AND COSTS In the event that any legal action, arbitration, or proceeding is instituted to enforce payment or terms of this Agreement, the prevailing party shall be entitled to recover from the non-prevailing party all reasonable attorney’s fees, filing fees, service of process costs, and other related legal expenses incurred, in addition to any other relief to which the prevailing party may be entitled.